Balloon in Bagan

Terms & Condition Of flight

1. Passengers or their accompanying guide must register to Balloons over Bagan office upon arrival in Bagan.
2. Myanmar Voyages team will reconfirm for all of our clients bookings.
3. Passengers are advised to wear long trousers and long sleeved clothing from 100% natural fibres.
4. Receipt of payment vouchers / flight tickets must be produced at launch site if required.
5. No refunds will be given for failure to arrive for a pre-arranged flight.
6. Any known medical condition which may affect your ability to fly or assist the crew must be disclosed to Balloons over Bagan at the time of booking and to the pilot on the day of the flight, i.e. epilepsy, recent surgery etc. Some conditions may preclude you from eligibility to fly. Pregnant women will not be permitted to fly. Balloons over Bagan will not accept liability for illness or injury due to any undisclosed condition or failure to comply with any reasonable instruction given by the pilot or crew or company representative.
7. The pilot in command is legally obliged to consider the safety of his passengers at all times and may refuse to carry passengers for whatever reason if it is considered their carriage may endanger the flight, other passengers or themselves. Balloons over Bagan reserves the right to refuse the carriage of any passenger.
8. Any Passenger in excess of 125 kg / 280 pounds, or any passenger who requires the space in the basket for 2 passengers, will be required to book the extra space at the time of booking and pay a 100% surcharge of the ticket price. Failure to provide accurate information in advance could lead to the refusal of flight at the launch site, whereby no refund will be offered.
9. All passengers must carefully listen to the Important Security Briefing (see below) given by the pilot before the launch of the balloon and indicate in case he / she doesn’t understand the security briefing.
10. The pilot of the day has absolute authority and all passengers and crew must comply with his instructions. The pilot’s decision on all matters is final.
11. Balloons over Bagan expects passengers to assist the pilot and crew in any situation that is deemed reasonable, during pre- and post-flight activities.
12. Balloons over Bagan reserves the right to cancel or delay flights, change rendez-vous and launch sites, at short notice, to achieve a safe and successful flight. Balloons over Bagan will not accept liability for any consequential loss or inconvenience.
13. Balloons over Bagan carries third party and passenger liability for each balloon of USD 10 millions.
14. Balloons over Bagan accepts no liability for claims arising as a result of an act or default of any other passenger or bystander.
15. Balloons over Bagan accepts no liability for loss or damage to persons or property other than that which results from negligence on its own part.
16. Balloons over Bagan does not accept liability for loss or damage to personal effects.
17. Flights cancelled by Balloons over Bagan for safety reasons or as a result of unfavourable weather or operational difficulties will be refunded in full. All direct payments to Balloons over Bagan will be refunded in cash either in Bagan or in Yangon. For all bookings made through tour agents, passengers must contact the respective agent to organise their refunds.
18. Balloons over Bagan reserves the right to alter, revise or review any terms, conditions or rates, at its discretion.
19. Balloons over Bagan will not fly children under the age of 8 years. A child under the age of 16 years will only be flown if accompanied by a responsible adult, and the child is over 4’6” tall (or 137 cm).

Important Security Briefing (as given by the pilot before take-off)

• NO SMOKING IN AND AROUND THE BALLOON at all times.
• If you are feeling unwell, if you have any medical conditions or you might be pregnant please inform the Pilot before the balloon is inflated.
• During inflation do not walk between the trucks and the balloon. Stay behind the red barrier cord until asked to “Climb Aboard” by the Ground Crew.
  • To climb in – use the step-holes in the side of the basket.
  • Once you are in the basket do not get out, even after landing – stay in the basket until the Pilot tells you it is safe to get out.
  • Do not touch any coloured ropes, the fuel-hoses or any of the burner controls.
• Before take-off your pilot will ask all passengers to practise the landing position as follows:
  • Safely stow all phones, cameras, binoculars etc, do not have anything loose around your neck if you have long hair-please tie it up or tuck it away).
  • Face backwards to the direction of travel.
  • Hold onto the rope handles woven into the basket side-wall in front of you.
  • Sit down on the seat.
  • LEAN BACK against the basket padding, sit upright and do not lean forward.
  • Place your feet flat on the floor with your toes away from the basket wall.
  • Stay in this position until the Pilot tells you it is safe to move.
  • When the Pilot gives the command “LANDING POSITIONS” please comply IMMEDIATELY, this is very important for the SAFETY of all of the PASSENGERS.
  • The landing might be a series of bounces and the basket might lay on its side and drag along the ground until it stops.
  • Stay in the LANDING POSITION until the Pilot tells you it is safe to move.
  • In the unlikely event of an emergency – please follow the instructions given by the Pilot at all times.
  • If you do not understand any part of these instructions, please inform the Pilot before the balloon is inflated.

Terms & Condition Of flight

1. Passengers or their accompanying guide must register at our sales desk upon arrival in Bagan at Bagan Umbra Hotel, Wet-Kyi-Inn or by Phone (Ph: 09-25208 4232, 09-25208 4242) between 8:00AM to 8:00PM.
2. Passengers are recommended to wear long sleeves shirts, long trousers and covered shoes.
3. Passengers who have any known medical condition such as epilepsy, recent surgery or other condition which can affect your ability to fly or assist the crew must be disclosed at the time of booking, and to the pilot on the day of your flight.
4. Pregnant women are not allowed to fly.
5. GOLDEN EAGLE BALLOONING will not be liable for illness or injury due to any undisclosed condition or failure to comply with any reasonable instructions given by the pilot, crew or company representatives.
6. Any Passenger who weighs above 125kg/280 pounds or any passenger, who needs the space for 2 persons, will be requested to pay 100% surcharge of the ticket price. Failure to provide accurate information in advance may lead to the refusal of flight at the launch site, whereby no refund will be offered.
7. Children under the age of 8 years will not be allowed to fly with GOLDEN EAGLE BALLOONING and children aged between 8 and 16 years needs to be accompanied by a responsible adult and the children have to be over 137cm tall (4 feet 6 inches).
8. The pilot in command is legally responsible for the safety of all passengers at all times connected with the flight, he or she has the absolute right to refuse passengers for any reason if it is considered their carriage may endanger the flight or other passengers.
9. Passengers must pay full attention to the safety briefing given by the pilot in command before the launch of the balloon, and questions should be put to pilot if the briefing is not understood or unclear.
10. Pilot’s decision is final on all matters, and he or she has full authority over passengers and crew who are to fully comply with his or her instructions or orders.
11. GOLDEN EAGLE BALLOONING reserves the right to cancel or delay flights, and change rendezvous and launch sites at short notice, to achieve safe and successful flights. The company is not liable for any ensuing loss or inconvenience.
12. GOLDEN EAGLE BALLOONING will not accept liability for loss or damage to personal effects taken on flights.
13. Flights cancelled by GOLDEN EAGLE BALLOONING for safety reasons, unfavourable weather conditions, or operational difficulties will be refunded in full.
    1. All direct payments to GOLDEN EAGLE BALLOONING will be refunded in cash.
    2. All payments made online by credit card will be refunded to the credit card.
    3. For all bookings made through tour agents, passengers must contact the respective agents to expedite their refunds.
14. Golden Eagle Ballooning reserves the right to revise or modify any terms & conditions or rates in the event of an upsurge in the market, with a minimum one-month notice. However, for confirmed reservation and bookings, they will be kept at the current rates and terms.
15. Under no circumstances will GOLDEN EAGLE BALLOONING be liable for direct, indirect, consequential or incidental damages, including but not limited to lost or damaged property, lost profits or savings or damages or disappointment.
16. GOLDEN EAGLE BALLOONING may arrange for your flight to be carried out by another balloon company. In such instances, GOLDEN EAGLE BALLOONING accepts no liability in connection with such services or for any loss, injury, or damages to in respect to person or property.
17. Photos and Videos Disclaimer: GOLDEN EAGLE BALLOONING reserves the right to use any photograph/video taken throughout the activity including pre/during/post flight without the expressed written permission of those included within the photograph/video. GOLDEN EAGLE BALLOONING may use the photograph/video for marketing and branding purpose including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, social media etc. Customers who do not wish to have their image recorded or shared, please inform GOLDEN EAGLE BALLOONING in advance by email or by writing.

Terms & Conditions Of flight

1. All passengers and accompanying guides must reconfirm their booking upon arrival to Bagan .Myanmar Voyages team will reconfirm for all of our clients bookings.
2. Receipts, payment vouchers or flight tickets must be taken to the launch site.
3. Passengers should wear long-sleeved shirts and long trousers or skirts, preferably made from natural fibres.
4. Any medical condition such as epilepsy, recent surgery or other condition which can affect your ability to fly or assist the crew must be disclosed to ORIENTAL BALLOONING at the time of booking, and to the pilot on the day of your flight. Pregnant women will not be allowed on flights.ORIENTAL BALLOONING will not be liable for illness or injury due to any undisclosed condition or failure to comply with any reasonable instruction given by the pilot, crew or company representatives.
5. Any passenger with a body weight in excess of 125kg/280lbs, or any passenger requiring the space of 2 passengers in the balloon basket, is required to pay a 100% surcharge of the ticket price. Failure to provide accurate information in advance may lead to the refusal of flight at the launch site, whereby no refund will be offered.
6. Children under the age of 8 years old, or smaller than 137cm in height (4’6″), are not permitted to fly with ORIENTAL BALLOONING. Children under the age of 16 years must be accompanied by a responsible adult, and only if the child is over 4’6″ or 137cm in height. Failure to provide accurate information in advance may lead to the refusal of flight at the launch site, whereby no refund will be offered.
7. As the pilot is legally responsible for the safety of all passengers at all times connected with the flight, he or she has the right to refuse passengers for whatsoever reason as to not endanger the flight or other passengers.
8. Full attention must be paid by passengers to the safety briefing given before the launch of the balloon, and questions should be put to pilot if the briefing is not understood or unclear.
9. The decision of the pilot of the day is final on all matters, and he or she has full authority over passengers and crew who are to fully comply with his or her instructions or orders
10. ORIENTAL BALLOONING expects passengers to give full co-operation and assistance if needed to the pilot and crew in any situation that is deemed reasonable, during pre- and post-flight activities.
11. ORIENTAL BALLOONING reserves the right to cancel or delay flights, and change rendezvous and launch sites at short notice, to achieve safe and successful flights. The company is not liable for any ensuing loss or inconvenience.
12. ORIENTAL BALLOONING carries third party and passenger liability insurance for all its balloons.
13. ORIENTAL BALLOONING accepts no liability for claims arising as a result of an act or default of any other passenger or bystander.
14. ORIENTAL BALLOONING accepts no liability for loss or damage to persons or property other than that which results from negligence on its own part.
15. ORIENTAL BALLOONING will not accept liability for loss or damage to personal effects taken on flights.
16. Flights cancelled by ORIENTAL BALLOONING for safety reasons, inclement or unfavourable weather conditions, or operational difficulties will be refunded in full. All direct payments to ORIENTAL BALLOONING will be refunded in cash (if cash paid) in Bagan, Mandalay, Inle, Ngapali or Yangon, or back to the payment card for all card payments. For bookings made through tour agents, passengers must contact the respective agent to request their refunds.
17. ORIENTAL BALLOONING reserves the right to alter, revise or review any terms, conditions or rates, at its discretion.
18. No refunds will be given for failure to arrive for a pre-arranged flight.

Safety briefing (as given by the pilot before takeoff)

• SMOKING IS NOT PERMITTED IN AND AROUND THE BALLOONS AT ANY TIME.
• At all times, do not walk between the trucks or tractors and the balloon
• During the inflation of the balloons, remain in the passenger reception area until called to your balloon by your pilot.
• Before landing, stow all cameras, videos, binoculars etc. DO NOT HANG ANYTHING AROUND YOUR NECK.
• On the command ‘Landing Positions’:
  • Face backwards to the direction of travel, and hold tightly on to the rope handles inside the basket
  • If seats are provided, sit down on the seats. If not, bend your knees (as if skiing), but do not sit on the floor
  • Lean back against the basket padding
  • Stay in this position until invited to stand upright again.
• After landing, stay in the basket. Do not get out, until the pilot tells you it is safe to exit.

Terms & Conditions Of flight

1. All passengers and accompanying guides must reconfirm their booking upon arrival to Bagan .Myanmar Voyages team will reconfirm for all of our clients bookings.
2. Receipts, payment vouchers or flight tickets must be taken to the launch site.
3. Passengers should wear long-sleeved shirts and long trousers or skirts, preferably made from natural fibres.
4. Any medical condition such as epilepsy, recent surgery or other condition which can affect your ability to fly or assist the crew must be disclosed to ORIENTAL BALLOONING at the time of booking, and to the pilot on the day of your flight. Pregnant women will not be allowed on flights.ORIENTAL BALLOONING will not be liable for illness or injury due to any undisclosed condition or failure to comply with any reasonable instruction given by the pilot, crew or company representatives.
5. Any passenger with a body weight in excess of 125kg/280lbs, or any passenger requiring the space of 2 passengers in the balloon basket, is required to pay a 100% surcharge of the ticket price. Failure to provide accurate information in advance may lead to the refusal of flight at the launch site, whereby no refund will be offered.
6. Children under the age of 8 years old, or smaller than 137cm in height (4’6″), are not permitted to fly with ORIENTAL BALLOONING. Children under the age of 16 years must be accompanied by a responsible adult, and only if the child is over 4’6″ or 137cm in height. Failure to provide accurate information in advance may lead to the refusal of flight at the launch site, whereby no refund will be offered.
7. As the pilot is legally responsible for the safety of all passengers at all times connected with the flight, he or she has the right to refuse passengers for whatsoever reason as to not endanger the flight or other passengers.
8. Full attention must be paid by passengers to the safety briefing given before the launch of the balloon, and questions should be put to pilot if the briefing is not understood or unclear.
9. The decision of the pilot of the day is final on all matters, and he or she has full authority over passengers and crew who are to fully comply with his or her instructions or orders
10. ORIENTAL BALLOONING expects passengers to give full co-operation and assistance if needed to the pilot and crew in any situation that is deemed reasonable, during pre- and post-flight activities.
11. ORIENTAL BALLOONING reserves the right to cancel or delay flights, and change rendezvous and launch sites at short notice, to achieve safe and successful flights. The company is not liable for any ensuing loss or inconvenience.
12. ORIENTAL BALLOONING carries third party and passenger liability insurance for all its balloons.
13. ORIENTAL BALLOONING accepts no liability for claims arising as a result of an act or default of any other passenger or bystander.
14. ORIENTAL BALLOONING accepts no liability for loss or damage to persons or property other than that which results from negligence on its own part.
15. ORIENTAL BALLOONING will not accept liability for loss or damage to personal effects taken on flights.
16. Flights cancelled by ORIENTAL BALLOONING for safety reasons, inclement or unfavourable weather conditions, or operational difficulties will be refunded in full. All direct payments to ORIENTAL BALLOONING will be refunded in cash (if cash paid) in Bagan, Mandalay, Inle, Ngapali or Yangon, or back to the payment card for all card payments. For bookings made through tour agents, passengers must contact the respective agent to request their refunds.
17. ORIENTAL BALLOONING reserves the right to alter, revise or review any terms, conditions or rates, at its discretion.
18. No refunds will be given for failure to arrive for a pre-arranged flight.

Safety briefing (as given by the pilot before takeoff)

• SMOKING IS NOT PERMITTED IN AND AROUND THE BALLOONS AT ANY TIME.
• At all times, do not walk between the trucks or tractors and the balloon
• During the inflation of the balloons, remain in the passenger reception area until called to your balloon by your pilot.
• Before landing, stow all cameras, videos, binoculars etc. DO NOT HANG ANYTHING AROUND YOUR NECK.
• On the command ‘Landing Positions’:
  • Face backwards to the direction of travel, and hold tightly on to the rope handles inside the basket
  • If seats are provided, sit down on the seats. If not, bend your knees (as if skiing), but do not sit on the floor
  • Lean back against the basket padding
  • Stay in this position until invited to stand upright again.
• After landing, stay in the basket. Do not get out, until the pilot tells you it is safe to exit.